Your privacy matters to us. This Privacy Policy explains what personal data wan345 collects, why we collect it, how it is used and stored, and what rights you hold over your own information. Please read it carefully alongside our Terms & Conditions.
Privacy at a Glance
A quick summary of how wan345 approaches your personal information. These cards are an overview only — please read the full policy below for complete details.
wan345 only collects personal data that is necessary to operate the Platform, process transactions, verify identities, and comply with applicable legal and regulatory requirements. We will always tell you what data is being collected and why, before or at the time of collection.
All personal data stored by wan345 is protected using industry-standard encryption, access controls and secure data centre infrastructure. We apply technical and organisational measures proportionate to the sensitivity of the data held, and we review our security practices regularly to address emerging risks.
Registered users hold meaningful rights over their personal data, including the right to access a copy of information held about them, to request corrections, to restrict processing in certain circumstances, and to request deletion where data is no longer necessary. Details of how to exercise these rights are set out in Section 8 of this policy.
wan345 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Data shared with third-party service providers is shared solely to support the delivery of our Services — for example, payment processing, fraud detection, identity verification, and customer support tooling — and only under appropriate data-sharing agreements.
Financial information such as bank account details and payment method identifiers is handled exclusively through certified payment processors. wan345 does not store full payment card numbers on its own servers. References to familiar Pakistani payment methods — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are contextual only and do not imply those providers have access to your wan345 account data.
wan345 uses cookies and similar tracking technologies to maintain session state, remember user preferences, and gather anonymised analytics to improve the Platform. Non-essential cookies are only placed with your consent. You may manage cookie preferences at any time through your browser settings. Full details are provided in Section 7 of this policy.
This Privacy Policy ("Policy") explains how wan345 ("the Platform", "we", "us", "our") collects, uses, stores, shares and protects personal data relating to users ("you", "your") of the website located at wan345.cam and all associated services. It should be read alongside our Terms & Conditions, which govern your use of the Platform as a whole.
By registering an Account, accessing the Platform, or otherwise providing your personal data to wan345, you acknowledge that you have read and understood this Policy. Where we rely on your consent as the legal basis for processing, we will seek that consent separately and you may withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.
wan345 is the data controller in respect of personal data collected directly through the Platform. Where personal data is processed by third-party service providers on our behalf, those parties act as data processors and are bound by appropriate contractual obligations.
Pakistan Notice: wan345 does not claim to be regulated by, or to operate under the authority of, any Pakistani government body, the Pakistan Telecommunication Authority, the State Bank of Pakistan, or any Pakistani financial institution. Nothing in this Policy constitutes legal advice. Users located in Pakistan are solely responsible for understanding and complying with local laws — including the Prevention of Gambling Act 1977 — before accessing the Platform.
For the purposes of this Policy, the following terms have the meanings given below:
wan345 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and in limited cases from trusted third-party sources such as identity verification providers or fraud prevention databases.
The categories of personal data we collect are summarised in the table below:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Registration form; KYC document upload |
| Contact Data | Email address, phone number, residential address | Registration form; Account settings updates |
| Financial Data | Payment method type, transaction reference numbers, deposit/withdrawal history | Cashier interactions; payment processor callbacks |
| Technical Data | IP address, browser type and version, device type, operating system, session timestamps | Automatically via server logs and cookies |
| Usage Data | Pages visited, games played, bets placed, promotional offers viewed, time spent on Platform | Automatically via analytics tools and session tracking |
| Communications Data | Support chat transcripts, email correspondence, survey responses | Customer support interactions; voluntary feedback submissions |
| Responsible Gambling Data | Self-exclusion status, deposit/loss limits set, cooling-off period history | User-initiated tool activations; Platform compliance monitoring |
Special Category Data: wan345 does not intentionally collect special category data such as health information or religious beliefs. If you voluntarily disclose such information during a support interaction (for example, citing a health reason for a self-exclusion request), we will handle it with enhanced care and use it solely for the stated purpose.
We do not collect financial card numbers directly. Full payment card details are processed exclusively by our certified payment processing partners. wan345 retains only tokenised references or the last four digits of a card number where required for reconciliation and fraud prevention purposes.
wan345 uses personal data for the following purposes. We process data only where we have an appropriate legal basis for doing so, as described in Section 5.
For users located in jurisdictions where a formal legal basis for data processing is required, wan345 relies on the following grounds:
No Automated Decision-Making with Legal Effect: wan345 does not use fully automated decision-making processes that produce legal or similarly significant effects on users without human review. Where automated tools assist in fraud detection or responsible gambling monitoring, decisions that materially affect your Account are reviewed by a member of our compliance team before action is taken.
wan345 does not sell, rent or trade your personal data to third parties for their own independent marketing or commercial purposes. We share personal data with third parties only in the circumstances set out below, and only to the extent necessary for each stated purpose.
All third-party data processors engaged by wan345 are required to process personal data only on our documented instructions, to maintain appropriate security standards, and to refrain from using the data for any purpose other than providing the contracted service.
wan345 uses cookies and similar technologies — including local storage objects, session tokens and analytics pixels — to make the Platform work correctly, to remember your preferences, and to gather anonymised usage data that helps us improve the service.
The cookies we use fall into the following categories:
Managing Cookies: You can manage or delete cookies at any time through your browser settings. Disabling strictly necessary cookies will impair your ability to use the Platform. Disabling analytics or marketing cookies will not affect your ability to access the Services but may mean that promotional content you see is less relevant to your interests. Browser-level cookie controls are typically found under Settings > Privacy or Settings > Security, depending on the browser you use.
wan345 does not use cookies to collect special category data or to build personal profiles for sale to third parties.
Depending on the data protection laws applicable in your jurisdiction, you may hold some or all of the following rights in relation to your personal data. wan345 is committed to honouring these rights in a timely and transparent manner.
You may request a copy of the personal data we hold about you, along with information about how it is being used and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You may update basic Account details directly through your Account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and no other legal basis applies, or where processing is unlawful. This right is subject to legal retention obligations — see Section 9.
In certain circumstances — for example, while the accuracy of data is contested, or where you have objected to processing — you may request that we limit the ways in which your data is used, without requiring full deletion.
Where processing is based on your consent or on a contract, and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
You may object to processing carried out on the basis of legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will cease that processing immediately. For other legitimate-interest processing, we will assess whether our interests are overridden by your rights.
To exercise any of the rights above, please contact our Data Privacy team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a substantive response within 30 days. Where a request is complex or involves a high volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it.
We may ask you to verify your identity before processing a data rights request to ensure that personal data is not disclosed to, or amended at the request of, an unauthorised person.
wan345 retains personal data for no longer than is necessary for the purposes for which it was collected, taking into account applicable legal, regulatory, accounting and licensing requirements.
The following general retention periods apply, subject to adjustment where legal obligations require otherwise:
When personal data is no longer required and no legal retention obligation applies, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.
wan345 applies technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include, but are not limited to:
Your Role in Security: The security of your Account also depends on you. Please use a strong, unique password for your wan345 Account, do not share your credentials with anyone, and notify us immediately at [email protected] if you suspect that your Account has been accessed without your authorisation. wan345 will never ask you for your password by email or live chat.
Despite our best efforts, no system is entirely immune to security threats. In the unlikely event of a data breach that is likely to result in a high risk to the rights and freedoms of affected individuals, we will notify those individuals promptly and take all reasonable steps to mitigate the impact of the breach.
The wan345 Platform may contain references to third-party services — for example, payment method providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — that are mentioned for contextual reference only. Where the Platform links to any third-party website or service, please be aware that those third parties operate under their own privacy policies, which are entirely independent of this Policy.
wan345 has no control over, and accepts no responsibility for, the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policy of any third-party service before providing your personal data to them. The inclusion of any reference to a third-party service on the Platform does not constitute an endorsement, affiliation or recommendation by wan345.
The wan345 Platform is strictly intended for adults aged 18 years and above, or the higher minimum age required by the operator's licence jurisdiction or the laws applicable to you — whichever is greater. We do not knowingly collect, process or store personal data relating to individuals who are under the applicable minimum age.
If we become aware that personal data has been collected from a minor without appropriate parental or guardian consent, we will take immediate steps to delete that data and permanently close the associated Account. Any winnings accrued by a minor prior to discovery will be forfeited.
If you have reason to believe that a minor has registered an Account on wan345, please notify us immediately at [email protected] so that we can investigate and take appropriate action.
wan345 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our operational requirements. The current version of this Policy, together with its effective date, is always accessible at wan345.cam/privacy-policy.
Where an amendment is material — meaning it significantly changes how we collect or use your personal data, or materially affects your rights — we will provide reasonable advance notice by posting a prominent notice on the Platform or by sending an email to the address registered with your Account. Non-material amendments may take effect immediately upon publication.
Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree to any material change, you should cease using the Platform and may request Account closure by contacting support.
If you have any questions, concerns or complaints about this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 8, please contact us using the details below. All correspondence should be in English. Urdu-language assistance is available on request.
Data Privacy Enquiries:
Email: [email protected]
Subject line: "Privacy Policy Enquiry" or "Data Rights Request"
Response target: Acknowledgement within 5 business days; substantive response within 30 days.
wan345 is committed to resolving all privacy-related enquiries and complaints promptly and fairly. If you are not satisfied with our response, you may have the right to lodge a complaint with the data protection supervisory authority in the jurisdiction under which our operating licence is held.
You're in Good Hands
Your data is protected, your rights are clear, and our support team is available 24/7. Head back to the Platform whenever you're ready.
18+ only, or the higher minimum age required by the operator/license jurisdiction. Please gamble responsibly. Local laws may restrict gambling activity.